Michael’s passion for his field and strong emphasis on relationships meant our two businesses were philosophically well matched, which is always a primary goal for us when completing commercial work. This alignment really means that we have been able to work collaboratively with Michael and his team to understand their workflow, the patient experience they endeavour to provide and the technical considerations involved in delivering this. As a result, we have been able to propose design ideas that are in line with Sure Dental’s values and objectives as a business, creating a flow for both patients and the dental team that is really seamless. “Professional to professional”, our working relationship with Sure Dental has been truly enriching, as all involved have been empowered in doing what we do best - making this process a real pleasure to be a part of. Understanding that a trip to the dentist can be quite stressful for some patients, Michael and the team were keen for the design to ensure ease for patients from arrival to departure. As such - ensuring good visibility of the practice from all directions, providing practical car parking and pedestrian access to the building was a key initial consideration. The property is located on a sloping block in a prominent position on the corner of two main roads, so our solution here has been to provide a “semi-basement” arrangement, allowing the car park to sit back into the hillside. With two storey high presentation on the lower & busier of these two roads and single storey presentation to the uphill side, we have been able to ensure the building is easily identified on approach, while also sitting harmoniously in its setting amongst houses and community use facilities. Established research has shown that integration of the natural environment into healthcare settings (and all settings) has a beneficial impact on the mental and physical wellbeing of both patients and staff. As strong believers in the benefits of this approach, our design prioritises the integration of natural materials, natural daylight and planting integrated into the built form (in the form of planted entry roof, and podium planting along the edges of the patient lounge and surgeries). A contemporary interior, with atmospheric lighting and a moody palette of natural materials and deep tones will set the tone for a relaxing and highly professional experience, along with creating an exemplary workplace.